Privacy Policy
Effective Date: 04-02-2023
Last Updated: 09-02-2026
NyayGuru (“NyayGuru”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website, applications, dashboards, and services (collectively, the “Platform”).
By using NyayGuru, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information to provide, operate, improve, and secure the Platform.
1.1 Information You Provide Directly
This may include:
- Email address (for account creation, login, and communication)
- Name or profile details (if provided)
- Documents, text, or files uploaded by you
- Chat messages, prompts, and responses
- Feedback, support requests, or communications with us
You may choose not to provide certain information, but this may limit access to some features.
1.2 Information Collected Automatically
When you use NyayGuru, we may automatically collect:
- IP address
- Device type, browser type, and operating system
- Usage data such as pages visited, features used, time spent, and interactions
- Session identifiers and authentication metadata
This data helps us understand usage patterns and improve performance and security.
1.3 Cookies and Similar Technologies
We use cookies and similar technologies to:
- Maintain login sessions
- Remember user preferences
- Analyze traffic and usage
- Improve site performance and reliability
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Platform.
2. How We Use Your Information
We use collected information for the following purposes:
- To provide and operate NyayGuru services
- To authenticate users and manage accounts
- To enable AI-powered legal information features
- To process documents, OCR, and file analysis
- To manage usage limits, credits, and subscriptions
- To communicate service updates, security notices, or support messages
- To improve accuracy, performance, and reliability of the Platform
- To detect and prevent misuse, fraud, or security issues
- To comply with legal and regulatory obligations
We do not sell your personal data.
3. AI Processing & User Content
NyayGuru uses AI systems to generate responses and analyze uploaded content.
- Chat messages and uploaded documents are processed to provide responses and features.
- Your content is not used to create a lawyer-client relationship.
- We may use anonymized and aggregated usage data to improve system performance.
- We do not use your private documents or chats for public disclosure.
You remain the owner of your uploaded content.
4. Payments & Subscription Data
If you subscribe to paid plans:
- Payment information is processed securely by third-party payment processors.
- NyayGuru does not store full payment card details on its servers.
- We receive limited transaction details required for billing and compliance.
5. Data Storage & Retention
We retain personal data only for as long as necessary to:
- Provide the Platform
- Fulfill legal, regulatory, or contractual obligations
- Resolve disputes or enforce agreements
Chat history, documents, and notes may be subject to plan-based retention limits. Inactive or expired data may be archived or deleted according to platform policies.
6. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Secure authentication mechanisms
- Encrypted data transmission
- Access controls and monitoring
However, no system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Third-Party Services
We may use trusted third-party services to operate and improve the Platform, including:
- Cloud hosting and storage providers
- Analytics tools
- Payment processors
- Email delivery services
These providers are authorized to process data only as necessary to perform services for us and are contractually obligated to protect your data.
8. Your Rights & Choices
Depending on applicable law, you may have the right to:
- Access or update your personal information
- Request deletion of your account and associated data
- Withdraw consent where applicable
- Opt out of non-essential communications
To exercise these rights, please contact us using the details below. Some requests may be subject to legal or operational limitations.
9. Children’s Privacy
NyayGuru is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If such data is identified, we will take steps to delete it promptly.
10. International Access
NyayGuru is operated from India. If you access the Platform from outside India, you understand that your data may be processed and stored in India or other jurisdictions where our service providers operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: